Update: BUY.IU Comment Procedure
Starting August 9, 2021, the email accounts purhelp@iu, iuaphelp@iu, and supplier@iu can no longer be tagged in BUY.IU Comments.
Instead, search for "helpdesk" in the Last Name field when adding a comment to your BUY.IU document to request support from Purchasing, Accounts Payable, or Supplier Data Management (SDM). This search term returns all available helpdesk contacts in BUY.IU.
Questions? Submit a Support Form.
Support Form and Contact Procedure
Starting April 1, 2021, all initial communications with staff in Purchasing, P-Card, Accounts Payable (AP), and Supplier Data Management (SDM) must be initiated using the Support Form. Messages sent to group inboxes or directly to individual staff members must be resubmitted via the Support Form.
The Support Form offers answers to common questions, links to training and procedure documentation, and more. Visit the Contact Us page to view a short tutorial video and access the form.
A new task tile in One.IU which links directly to the form is also available for your convenience. Click here to favorite the task tile in One.IU.
PPE & Sanitization Ordering Process
Starting, Monday, October 19, 2020, departments will have the option to place warehouse orders for PPE and sanitization products on a biweekly or monthly basis. Remember to visit the COVID-19 Resource Center to learn how to order PPE, branded, reusable masks, plexiglass shields, and more.
Processes outlined in the COVID-19 Resource Center must continue to be used until further notice.
Uniform Guidance 2CFR 200
Effective July 1, 2018, Indiana University (an institution receiving federal funds) implemented the Federal Uniform Guidance General Procurement Standards sections 200.317 – 200.326. For more information see general overview on PowerPoint and Uniform Guidance pdf. Questions should be directed to the Purchasing Department.
For more information, review the documentation below:
Notice to Suppliers: Fraudulent Email Activity
An email scam involving requests for product quotations is currently underway. These messages purport to originate from Indiana University but are, in fact, fraudulent. While the university cannot prevent this illegal activity, we are actively working with law enforcement to investigate these fraudulent email contacts.
If you believe you have received a fraudulent email that appears to be from Indiana University, you may forward it to our Purchasing Helpdesk email@example.com to verify its legitimacy before responding to the email or filling the order. You may also contact the Purchasing department by phone at 812-855-3720, Option 1. For more information about this scam and tips on identifying these fraudulent messages, please click here.